Hydrogen water, also known as hydrogen-rich water or hydrogen-enriched water, refers to ordinary water (H₂O) that contains dissolved hydrogen gas (H₂). Just like carbonated beverages contain dissolved carbon dioxide gas (CO₂) and oxygenated water contains dissolved oxygen gas (O₂), hydrogen water is water infused with dissolved hydrogen gas. With its powerful antioxidant properties, hydrogen water demonstrates a negative Oxidation Reduction Potential (ORP), allowing it to effectively counteract harmful free radicals within the body. Additionally, hydrogen water tends to lean towards alkalinity on the pH scale, although the pH of tap water may vary. This alkaline nature offers various potential health benefits, including enhanced hydration and improved metabolism.

To provide our customers with a hassle-free shopping experience, our online store offers a wide range of payment options.
We accept:
Visa, Union Pay, Apple pay, PayPal, American Express, Google Pay, Shop Pay, and Mastercard.

To clean your unit effectively, we recommend using a gentle cleanser with warm water. In areas with hard water, occasional descaling is advisable. For descaling, fully cover the titanium plates in the center of the base with 1/4 cup of distilled white vinegar. Allow the vinegar to sit for at least 12 hours, then thoroughly rinse. For optimal results, it is recommended to perform this descaling process once a month.

Hydrogen Water Kettle (H2 Master)——PDF Manual

Intelligent Electric Kettle (H2 Show)——PDF Manual

Hydrogen Water Bottle (H2 Boost)——PDF Manual

Based on the findings of the conducted research, individuals consume approximately 4-5 bottles per day or around 60 ounces of hydrogen-rich water may experience optimal results and noticeable benefits within a period of 4-6 weeks.

The water is necessary to keep the hydrogen generator wet so it works properly in generating hydrogen. The water contained in the hydrogen outlet is pure water, so please feel free to use it.

If the pure water at the outlet has evaporated and dried up, soak the membrane in warm water for about 2 hours to moisten the membrane before use.

Using tap water directly to make hydrogen-rich water may generate odor. Please rinse the product promptly or switch to better quality drinking water.

Please make sure the battery is charged fully, and try start it again.

Direct contact of the external speaker with water source may cause damage. Please do not clean it with water.

If it is not used for a long time, please make sure to add boiled water before use and let it sit for half an hour to activate the electrolyte tablets.

Please allow 1-2 business days for our team to process, package, and hand over your order to our trusted shipping carrier. Please note that weekends are not included in our processing and shipping schedule.

For domestic shipments in the United States, Standard Shipping usually takes about 7 days. For international orders, Standard Shipping typically takes around 21 days.
For more information, please refer to our shippping policy.

To assist you with this situation, please refer to the detail information listed on our return policy.

Yes. Our products comes with a 1-year whole machine warranty.

• Machines purchased from non-authorized online malls/dealers;
• Unauthorized disassembly and modification of the product resulting in
  damage and malfunctions;
• Damage and malfunctions caused by drops or falls;
• Malfunction due to improper use;
• Machines that have been repaired by a place other than the company's
  authorized service office.

We have the users guide to help you with this concern and please kindly read it before you use it. And please feel free to contact us if you have any questions or concerns. We're always here to help.

No, it doesn't. After 400-500 charging cycles, it’s normal for the battery’s usage time to decrease.

Yes, our lids fit all our kettles.

Yes, they can be disassembled easily to clean when needed.