Privacy Policy

super-hydro.com is committed to protecting your personal information and complying with the General Data Protection Regulation (GDPR). This Privacy Policy describes how we collect, use and disclose your personal information when you visit or shop on this website. Please be sure to read this privacy policy and any other privacy policies that SuperHydro may provide in our particular circumstances. Collect or process personal information about you so that you fully understand how and why we use your personal information. This policy complements, but is not intended to replace, these other policies. The following is information about our privacy policy.

Before or at the time of collection of personal information, we will determine the purpose of collecting the information.

Unless we obtain the consent of the relevant individuals or comply with legal requirements, we will only collect and use personal data for the reasons we have indicated and for other good purposes.

We will only retain personal data as long as is necessary for these reasons.

We will collect personal data by lawful and reasonable means and obtain the consent of relevant individuals in appropriate circumstances.

Personal information should be important for the purposes for its intended use and should be accurate, complete and updated to the extent necessary for those purposes.

We will protect personal data through security barriers against dissemination or theft, as well as unauthorized access, disclosure, replication, use or modification.

We will provide customers with timely access to our personal data management policies and procedures.

We are committed to conducting our business in accordance with these standards and to achieving specific ultimate goals to ensure that the privacy of personal data is secure and maintained.

Order

To make a purchase, you must provide the necessary information such as your name, shipping address, credit card number, and expiry date. This information is used for billing and order processing, and to contact you if any issues arise. 

Cookies

We use "cookies" on this website. A Cookie is a piece of data stored on a website visitor's hard drive that helps us improve your access to our website and identify repeat visitors to our website. For example, when we use cookies to identify you, you do not need to log in multiple times with your password, thus saving time accessing our website. Cookies also allow us to track and target users' interests in order to enhance the experience of our website. The use of cookies is in no way associated with any personally identifiable information on our website.

Some of our business partners may use cookies on our website (such as advertisers). However, we are unable to access or control these cookies.

We share aggregated traffic statistics with our partners and advertisers. This has nothing to do with any personal information that could identify any individual's identity.

We use external shipping companies to ship orders and credit card processing companies to charge users for goods and services. These companies do not retain, share, store, or use personally identifiable information for any secondary purpose other than filling out your order.

We collaborate with the other party to provide specific services. When users register for these services, we will share the name or other contact information required by third parties to provide these services. These parties are not allowed to use personally identity information except for the purposes of providing these services.

We use the following cookies to optimize your experience on our website and to provide our services.

(Cookies required for the normal operation of the store)

Cookies Necessary for the Functioning of the Store

Name	Function
_ab	Used in connection with access to admin.
_secure_session_id	Used in connection with navigation through a storefront.
cart	Used in connection with shopping cart.
cart_sig	Used in connection with checkout.
cart_ts	Used in connection with checkout.
checkout_token	Used in connection with checkout.
secret	Used in connection with checkout.
secure_customer_sig	Used in connection with customer login.
storefront_digest	Used in connection with customer login.
_shopify_u	Used to facilitate updating customer account information.

Reporting and Analytics

Name	Function
_tracking_consent	Tracking preferences.
_landing_page	Track landing pages
_orig_referrer	Track landing pages
_s	Shopify analytics.
_shopify_s	Shopify analytics.
_shopify_sa_p	Shopify analytics relating to marketing & referrals.
_shopify_sa_t	Shopify analytics relating to marketing & referrals.
_shopify_y	Shopify analytics.
_y	Shopify analytics.

 

Link

This website contains links to other websites. Please note that we are not responsible for the content or privacy practices of such other sites. We encourage users to remain vigilant when leaving our site and to read the privacy statements of any other sites that collect personally identity information.

SuperHydro Privacy Statement for California Residents

This Privacy Statement for California Residents applies only to all visitors, users, and other individuals residing in California (“Consumers” or “you”). We are adopting this notice to comply with the California Consumer Privacy Act (CCPA) of 2018, and any terms defined in the CCPA have the same meaning when used in this notice.

The Information We Collect:

Our website collects identification, association, description, citation, and information that can be directly or indirectly associated or reasonably linked to specific consumers or devices (“Personal Information”).

Identity identification:Real name, alias, postal address, unique personal identifier, online identifier, Internet protocol address, email address, account name.

Personal information:Name, address, phone number, credit card number, debit card number, or other financial information. Some personal information contained in this category may overlap with other categories.

Business Information:Records of personal property, products, or services purchased, acquired, or considered, or other purchasing or consumption history or tendencies.

Internet or other similar online activities:Browsing history, search history, information about consumers' interactions with websites, applications, or advertisements.

Geographic location data:The actual location is based on the delivery address provided.

Inferences drawn from other personal information:Files that reflect consumer preferences, characteristics, psychological trends, tendencies, behaviors, attitudes, intelligence, abilities and qualifications.

SuperHydro obtains the categories of personal information listed above from sources in the following categories:

• Directly from you. For example, from forms you fill out or the products and services you purchase.
• Indirectly from you. For example, to observe your behaviour on our website.

Use of personal information

We may use or disclose the personal information we collect for one or more of the following purposes:

• To fulfill or satisfy the reason you provided the information. For example, if you share your name and contact information to request a quote or inquire about our products or services, we will use that personal information to respond to your inquiry. If you provide personal information to purchase products or services, we will use that information to process your payment and facilitate delivery. We also maintain your information to facilitate new product orders or to process returns and warranties.
• To provide, support, personalize and develop our website, products and services.
• To create, maintain, customize and secure your account with us.
• To process your requests, purchases, transactions and payments and prevent transaction fraud.
• To provide support and respond to your inquiries, including investigating and addressing your concerns, as well as monitoring and improving our responses.
• To personalize your website experience and provide content, products and services relevant to your interests, including targeted discounts and advertisements through our website, third-party websites, and through email or SMS (with your consent as required by law).
• To help maintain the security and integrity of our websites, products and services, databases and other technical assets, as well as our business.
• Used for testing, research, analysis and product development, including the development and improvement of our website, products and services.
• To respond to law enforcement requests and requests from applicable laws, court orders, or government regulations.
• As stated to you when collecting your personal information or as otherwise specified in the CCPA.
• Evaluate or merge, divest, restructure, restructure, dissolve, or otherwise sell or transfer part or all of the assets of the Titan brand, whether as a going concern or as part of bankruptcy, liquidation, or similar proceedings, where the information held by individual Titan Brands regarding our website users is considered as transferred assets.

SuperHydro will not collect other categories of personal information without notifying you and will not use the personal information we collect for substantially different, unrelated, or incompatible purposes.

Personal information sharing

SuperHydro may disclose your personal information to third parties for commercial purposes. When we disclose personal information for commercial purposes, we will sign a contract that describes the purpose and requires the recipient to keep the personal information confidential and not use it for any purpose other than fulfilling the contract.

Disclosure of personal information for commercial purposes

The Company discloses the following categories of personal information for commercial purposes:

• Class A: identifier.
• Category B: Personal information category.
• Class C: Classification features.
• Category D: Business information.
• Category F: Internet or other similar online activities.
• Class G: Geographic location data.
• Category K: Inferences drawn from other personal information.

We disclose your personal information to the following categories of third parties for commercial purposes:

• Service providers.
• Analytics provider.
• Data aggregator.
• Transport provider.
• Sale of personal information
• We will not sell your personal information.

Your rights and choices

The CCPA provides California consumers with specific rights regarding their personal information. This section introduces your CCPA rights and explains how to exercise them.

Access to specific information and portability of data:You have the right to request SuperHydro to disclose to you certain information about our collection and use of your personal information within the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

• The categories of personal information we collect about you.
• The source categories of the personal information we collect about you.
• The business or commercial purpose for which we collect or sell this personal information.
• The categories of third parties with whom we share personal information.
• The specific personal information we collect about you (also known as data portability requests).

Delete request rights:You have the right to request SuperHydro to delete any personal information we collect and retain from you, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and instruct our service provider to delete) your personal information from our records, unless there are exceptions.

We may refuse your deletion request if we or our service provider need to retain this information to process the following:

• Complete a transaction in which we collect personal information, provide the goods or services you request, take actions reasonably expected within the scope of our ongoing business relationship with you, or otherwise fulfill our contract with you.
• Detect security incidents to prevent malicious, deceptive, fraudulent or illegal activities, or prosecute those responsible for such activities.
• Debug the product to identify and fix errors that damage existing expected functionality.
• Exercise freedom of speech and ensure that other consumers exercise their right to freedom of speech, or exercise other rights prescribed by law.
• Comply with the California Electronic Communications Privacy Act (California Penal Code 1546, etc.).
• Subject to all other applicable ethics and privacy laws, to participate in public or peer-reviewed scientific, historical, or statistical research in the public interest, deletion of information may cause the results of the research to be impossible to achieve or seriously harm the results of the research, if you previously consented.
• Informed consent has been given.
• Depending on your relationship with us, only internal use that is reasonably consistent with consumer expectations is permitted.
• Comply with legal obligations.
• Use the information for other internally legitimate purposes compatible with the environment in which you provide the information.
• Exercise access rights, data portability and deletion rights.

To exercise the aforementioned rights of access, data portability and deletion, please submit a verifiable consumer request to us through any of the following methods:

• E-mail us at: service@super-hydro.com

Only you or someone legally authorized to act on your behalf can make a verifiable consumer request related to your personal information.

You can only make two verifiable consumer access or data migration requests within 12 months. A verifiable consumer request must:

• Provide sufficient information to enable us to reasonably verify that you are the person or authorized representative from whom we collect personal information.
• Provide a detailed description of your request so that we can understand, evaluate, and respond correctly.

If we are unable to verify your identity or request permission and confirm the personal information related to you, we will not be able to respond to your request or provide you with personal information.

Submitting verifiable consumer requests does not require you to create an account with us.

We will only use the personal information provided in a verifiable consumer request to verify the identity of the requester or the permission to make the request.

Response time and format

We endeavor to respond to a verifiable consumer request within forty-five (45) days after receiving it. If we need more time (up to 90 days), we will notify you in writing of the reason and extension period.

We will provide a written response via email or electronic means based on your choice.

Any disclosure we provide only covers the 12-month period prior to receipt of a verifiable consumer request. The response we provide will also explain why we are unable to comply with the request (if applicable). For data portability requests, we will choose a format to provide you with personal information that is easy to use and should allow you to transfer the information from one entity to another without obstacles. The format in which you receive information may include csv, pdf, json, xml, txt, xlsx, or any other format suitable for providing this information.

We will not charge fees for processing or responding to your verifiable consumer requests, unless the requests are excessive and repetitive. If we determine that the request requires payment, we will inform you of the reason for our decision and provide you with a cost estimate before completing your request.

Non discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless licensed by CCPA, we will not:

• Refuse to provide you with goods or services.
• Charge you different prices or rates for goods or services, including by offering discounts or other benefits, or imposing fines.
• Provide you with goods or services of different levels or qualities.
• Suggest that you may receive goods or services at different prices or rates, or of different levels or qualities.

Changes to our Privacy Statement

SuperHydro reserves the right to modify this Privacy Statement at any time in its sole discretion. When we change this Privacy Statement, we will post the updated notice on the website and update the effective date of the notice. If you continue to use our website after we have posted changes, it means that you accept such changes.

Contact information

If you have any questions or opinions regarding this Privacy Statement, the way SuperHydro collects and uses your information, your options and rights regarding such use, or would like to exercise your rights under the laws of the State of California, please feel free to contact us at any time through the following methods:

E-mail: service@super-hydro.com