Shipping Policy

Costs & Destinations

By far, we are able to cover most of the United States, except: Hawaii, Alaska, Puerto Rico,Guam, Virgin Islands, American Samoa, Northern Mariana Islands, Palau Islands, Federated States of Micronesia, and the Marshall Islands.
If you live somewhere else, contact us at service@super-hydro.com. We will try our best to find a solution.
However, we cannot ship to PO Boxes, APO (Army Post Office), FPO (Fleet Post Office), DPO (Diplomatic Post Office) or to freight forwarders. 

Shipping Time

For orders in-stock are shipped out the next business day typically, unless otherwise specified on the product page.

We'll provide tracking number within 5 business days after shipping. A shipping confirmation email will be sent to your email once the order been shipped out. The carrier is UPS/USPS. It may take 1-3 days for your shipment to be scanned by UPS/USPS. Depending on your location and its accessibility, the delivery may take up to 3-4 days to reach you. For any third-party shipping, we cannot provide any additional shipping information or documentation. Any delivery dates provided by SuperHydro are estimates.

For pre-orders/backorders, please refer to the shipping date on the product page.

 

Shipping Costs

Country	Shipping Time	Shipping Cost	Shipping Method
USA(Main)	4-7 Business Days	Free	USPS/UPS

Order Tracking

You can track your order by sending an email to service@super-hydro.com. We will get back to you in 24 hours.

If you haven’t received your item yet, please reach out to our customer service team right away. We’re working hard to provide accurate delivery timelines for all orders. We really appreciate your patience and understanding during this time. If you have any questions or concerns about your current or future orders, we’re always here to help!